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Frequently Asked Questions (FAQ)

Q: Do I need an infrared security camera?

A: If your surveillance camera is inside, it depends on whether or not you want to be able to see at night, and if you routinely leave any lights on after you close.

Q: Can one surveillance camera work for every location?

A: Every property is different, and sometimes each camera location on one property might need a different style, or a different lens.

Q: How far and wide of an area will the security cameras see?

A: Now, how wide a security system camera will see is based off of two things – The image sensor and more importantly the lens. The two most common image sensors are 1/4” and 1/3”. The larger the number the better. It will let more light into the picture and give you a slightly wider angle of view. The lens has a bigger impact on the angle of your cameras though.

Q: What is IP69K?

A: The IP69K rating provides protection against ingress of dust and high temperature, high pressure water – making products with this certification ideal for use in conditions where equipment must be carefully sanitized. In industries such as food processing, where hygiene and cleanliness is paramount, equipment must be able to withstand rigorous high pressure, high temperature wash-down procedures. In many industries, where dust and dirt can be an issue, it is important to ensure that dust cannot penetrate the casing of a product and cause it to fail. The IP69K rating is the highest protection available.

Q: What are the advantages of IP69K?

A: In environments that require heavy wash-down, such as in the food processing industry, the combination of water, chemicals, high pressures and temperatures can prove fatal for electronic circuits and instrumentation. The IP69K rating offers complete assurance that the piece of equipment that has undergone that tests is both durable and resistant and conforms to the highest protection rating on the scale.

Q: How does a product achieve the IP69K rating?

A: Products bearing the IP69K rating undergo a challenging set of tests to ensure that they offer protection against penetration of high pressure, high temperature water and dust.


First number – Protection against solids

0 No protection.
1 Protected against solid objects greater than 50 mm.
2 Protected against solid objects greater than 12 mm diameter.
3 Protected against solid objects greater than 2.5mm diameter.
4 Protected against solid objects greater than 1.0mm diameter.
5 Dust protected.
6 Dust tight. No Ingress of dust.


Second number – Protection against liquids

0 No protection.
1 Protected against vertically dripping water.
2 Protected against dripping water when tilted up to 15°.
3 Protected against spraying water at an angle of up to 60° from vertical.
4 Protected against splashing water when the enclosure is tilted at any angle up to 15°.
5 Protected against water jets from any direction
6 Protected against heavy seas or powerful jets of water.
7 Protected against the effects of short term immersion (under defined conditions of pressure and time).
8 Protected against submersion (under conditions specified by the manufacturer).
9k Protected against close-range high pressure, high temperature spray downs.